Privacy Policy

At Cellspan Labs, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following types of information:

• Personal details: name, email address, shipping address, billing address, and phone number.

• Payment details: processed securely through third-party payment providers (we do not store your full card details).

• Technical data: IP address, browser type, device information, and website usage through cookies.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Provide customer support and respond to inquiries.

• Improve website performance and user experience.

• Send updates, promotions, or newsletters (only if you opt in).

• Ensure compliance with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share data with:

• Trusted service providers (e.g., shipping carriers, payment processors).

• Regulatory authorities when required by law.

• Analytics tools to better understand website traffic and improve services.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences.

• Track site traffic and performance.

• Deliver personalized content or offers.

You can manage or disable cookies in your browser settings.

5. Data Security

We use industry-standard security measures to protect your information, including:

• SSL encryption for all transactions.

• Secure servers with limited access.

• Regular monitoring and updates to prevent breaches.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your information.

• Request deletion of your data (subject to legal obligations).

• Opt out of marketing emails at any time by clicking “unsubscribe.”

7. International Users

If you access our website from outside Canada, your information may be processed and stored in countries with different privacy laws. By using our site, you consent to this transfer.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.